From DM chaos to daily sales with AI

Based in Sydney, the company was scaling fast across TikTok and Instagram — but their team couldn’t keep up with the flood of incoming DMs during promos. With no automation in place, customers waited too long for replies, leading to abandoned carts and lost sales. The company needed a way to handle orders instantly, recover carts, and boost conversions without hiring more staff — so they turned to Sellrise.

Why they chose us:

• AI that feels like a real brand representative

• Integration with TikTok Shop + WhatsApp

• Personalized product recommendations

• Automated cart recovery and upsell offers

Within days, the company’s AI assistant was live — handling orders, recommending products, and recovering lost sales across TikTok and WhatsApp. Here’s what changed after going live:

With two full-time roles fully replaced by AI, the company not only cut manual workload but also gained 15+ extra qualified orders every day. Built-in analytics revealed new sales opportunities, while personalized recommendations and cart recovery flows helped double their lead-to-sale conversion rate — all without touching the inbox.

Client quote (from webinar deck) 🥳

“Sellrise.ai is our inbound sales team.”

— Head of Marketing, Beauty & Wellness Brand (Sydney)