Thank you for choosing Sellrise AI (“we”, “our”, “us”).
This Refund Policy explains when you may request a refund for your subscription to our software and digital services.

14-Day Refund Window

If you are not satisfied with your purchase, you may request a refund within 14 days of the original purchase date.

Refunds will be issued to the original payment method used at the time of purchase.

This applies to:

• new subscription purchases,

• subscription renewals,

• digital service access fees.

After 14 days, we are unable to offer refunds.

Subscriptions & Billing Responsibility

You may cancel your subscription at any time.
Your subscription will remain active until the end of the current billing period.

Cancelling your subscription does not automatically generate a refund.
To receive a refund, you must submit a request within the 14-day refund window.

Service Expectations

Our software is provided on an “as-is” basis.
Results may vary depending on usage and third-party platform performance.

The 14-day refund window remains the only refund period available.

Chargebacks

If you have any issues with your subscription or billing, please contact us first at support@sellrise.ai.

Opening a chargeback without contacting us may result in delays in processing and restrictions to your account.

Contact Us

If you would like to request a refund or have questions about this policy, contact us at: support@sellrise.ai
Sellrise Limited | Hong Kong SAR