From missed inquiries to nighttime bookings

When a renowned aesthetics clinic in Dubai started receiving over 100 inquiries a day across Instagram, WhatsApp, Telegram, and their website, the team was overwhelmed. Without automation, leads were slipping through the cracks, patients were left waiting, and there was no way to manage bookings efficiently — especially in multiple languages. That’s when the clinic turned to Sellrise to unify their communication, qualify leads instantly, and automate the full patient journey with AI.

• 80–100 inquiries/day across platforms

• No automation, everything handled manually

• Patients dropped off before getting booked

• No unified system for appointment management

Why they chose us:

• Dual AI bots: one for clinic, one for hospital

• Custom tone of voice and full multilingual flows

• Integrated with CRM and internal calendar

• Full control via internal dashboard

Implementation ✨

• Onboarding, brief, contract → 2 custom AI bots built

• Dialogues in 3 languages (EN, RU, AR)

• Integrated appointment booking, reminders, and pricing

Within days of launching their custom AI assistants, the clinic began seeing smoother operations, faster bookings, and dramatically reduced manual workload. Here’s what changed once Sellrise went live:

With us ✨

• Incomplete media from patients (photos/videos)

  → Added automatic guide with sample images and validation

• Missed follow-ups

  → Multi-layer reminder system: 30 days, 7, 3, 1 day, and day-of

Thanks to multilingual automation, smart appointment flows, and 24/7 availability, the clinic not only boosted its conversion and consultation rates — it also freed up the team to focus on patient care instead of chat handling. In just the first two weeks, over 20 appointments were booked with zero staff involvement, leading to a 43% increase in consultations and measurable revenue growth.

Client feedback 🥳

“Patients started booking even at night. The bot guides them through everything — from consultation to documents. It speaks our brand.”

— Operations Manager, Aesthetic Clinic (Dubai)